 | Resume: Quality Control Manager
Greensboro, NC US
SUMMARY OF QUALIFICATIONS Highly motivated and team-oriented professional with exceptional leadership and communication skills. Strong background in quality assurance, project management, and safety. Solid track record of consistently meeting and exceeding company goals. PROFESSIONAL EDUCATION: North Carolina Agricultural & Technical State University - Greensboro, NC, M.S., Industrial Technology (Manufacturing Systems Management), June 2003, conferred with | | | | |
| Resume: QA Lead/Engineer/Analyst/Tester
Roseville, CA US
SR. SOFTWARE QA ENGINEER SUMMARY: • Many years of diverse black box software testing experience • Well versed in software testing methodology and testing techniques • Expertise in front-end GUI testing of three tiered web and client/server applications at all the stages of software development life cycle • Proficient in back-end testing of databases (MS SQL Server 2000, Oracle) running SQL queries • | | | | |
| Resume: Consultant
Gahanna, OH US
Objective: Successful functional project manager/systems implementer /Trainer is looking to continue career implementing Manhattan WM/PkMS systems. Independent Contractor, who is an executor and leader, and is highly organized and responsible with excellent motivational and strong interpersonal skills, is seeking a challenging role in a high growth organization that, will utilize and reward my talents and skills. ľ Project management: Tactical PM who has led 32 PkMS full cycle implementat | | | | |
| Resume: Project Manager
Austin, TX US
Professional Summary · 13 years of experience in the planning, design, development, management, implementation, and maintenance of Software applications · PMI Certified Project Management Professional (PMP) with 6 years of experience in Program/Project Management of software applications involving a full SDLC process · Experienced professional with excellent project planning, estimating, scheduling, executing, facilitating, monitoring, implementation, stabilization, an | | | | |
| Resume: IT Business Analyst / Web Developer
Barberton, Oh US
Talented and dedicated IT professional with diverse technical background SUMMARY OF QUALIFICATIONS: •Proficient in a multitude of programming languages and software applications. •Ability to learn and apply new technologies quickly and accurately. •Excellent communication, analytical, and presentation skills. •Outstanding organizational abilities; can multi-task and meet deadlines. TECHNICAL COMPETENCIES: Programming Languages C#.NET, ASP.NET, Visual B | | | | |
| Resume: IT Project Manager
West Orange, NJ US
TELECOMMUNICATIONS PRFESSIONAL Administration – Customer Service and Support – Operations Planning – Problem Solving – Project Management Training SUMMARY Project Manager with over 20 years experience leading implementation and development teams of up to 10 professionals while managing information technology (IT) assets which delivered results in-line with the business objectives. Strong leadership with in-house and vendor supplied systems where knowledge of communications hardware/sof | | | | |
| Resume: Technical/Desktop Support Specialist
Boynton Beach, FL US
Career Objective Acquire a senior level information technology career opportunity whereby increasing user productivity and uptime, empowering and instructing users in effective systems and applications usage, improving management of file servers, thus adding value to the IT department, to ensure delivery of consistent, responsive and reliable systems support. Technical Skills & Certifications * A+ , Network+ and MCP Certified * Dell Premier Certified Technician * Active Directo | | | | |
| Resume: Help Desk
Mounds View, MN US
Objective: I am an Information Technology professional with more than fifteen years of industry experience as a Technical Support Specialist. I possess excellent technical skills with Microsoft Operating Systems, Desktop/Laptop Help Desk Support (Levels I and II) and Networking. I am a self-starting versatile team player with knowledge and experience as well as outstanding customer service and communication skills. I am seeking employment that will closely match my experience and future go | | | | |
| Resume: Helpdesk / Desktop Specialist
Celebration, FL US
407 - 566 - 9691 QUALIFICATIONS SUMMARY Dedicated Help Desk Support Consultant, Supervisor, and Specialist with a strong record of effective customer service in a variety of fast-paced organizational and business settings. Applies 20 years of experience with PCs, desktop applications, and computer network architecture to train / support team members; uses logical problem-solving skills to resolve customer difficulties. Bilingual: English and Cantonese. Mentor le | | | | |
| Resume: Help Desk Support
Mounds View, MN US
Objective: I am an Information Technology professional with more than fifteen years of industry experience as a Technical Support Specialist. I possess excellent technical skills with Microsoft Operating Systems, Desktop/Laptop Help Desk Support (Levels I and II) and Networking. I am a self-starting versatile team player with knowledge and experience as well as outstanding customer service and communication skills. I am seeking employment that will closely match my experience and future go | | | | |
| Resume: Help Desk Support
Mounds View, MN US
Objective: I am an Information Technology professional with more than fifteen years of industry experience as a Technical Support Specialist. I possess excellent technical skills with Microsoft Operating Systems, Desktop/Laptop Help Desk Support (Levels I and II) and Networking. I am a self-starting versatile team player with knowledge and experience as well as outstanding customer service and communication skills. I am seeking employment that will closely match my experience and future go | | | | |
| Resume: Help Desk Support
fountain valley, CA US
Education California State University, Northridge, CA Bachelor of Science in Business Administration Finance Microsoft Certified Professional (MCP) Microsoft Certified Systems Engineer (MCSE) Technical Skills OS: MS Office 2003 Windows NT, XP, Win 2000 & 2003 Server, Windows XP Pro Printers: Repair, Diagnostic, and Maintenance of HP LJ 4/4si/5si, LJ 8000/8100, IIP/IIIP Abilities: System, Mail, Print, & File Administration, Technical Writing & Documentation Hardware: PC, Lapto | | | | |
| Resume: Desktop Support / Technical Support
Bondsville, MA US
TECHNICAL SUPPORT ANALYST / DESKTOP SUPPORT SPECIALIST ► Extensive experience consulting with users and technical support personnel to analyze and resolve hardware and software problems within different organizations. ► Relentless commitment to providing cost-effective solutions to challenging technology problems ► Expertise in a wide variety of technologies such as desktop applications and network administration ► Strong customer orientat | | | | |
| Resume: Desktop Support Technician
Lynn, MA US
ACQUIRED PROFESSIONAL SKILLS: • Antivirus programs: Symantec, McAfee, Trend Micro • Automated deployment apps used: Symantec ghost • Email support: Outlook, Lotus notes, POP • Remote software utilized: SMS 2003, PC Anywhere, Dameware, RDP, net support, WebEx, VNC • VPN: Cisco VPN client, RSA token • Wireless handheld devices: blackberry, pearl, PDA, cell phones • Hardware supported: Dell, IBM ThinkPad, HP, docking stations, CRT, LCD, dual monitor card, RAM, system board, thumb drive, router, | | | | |
| Resume: Desktop Support Specialist
Smyrna, GA US
TECHNICAL EXPERTISE Certificates/Achievements: Microsoft Windows NT/2000/XP, Novell CNA, MCP, A+ Operating Systems: Windows XP Pro/Server 2003, 2007 Windows 2000 Pro/Server Windows NT 4.0/Server Protocols & Topology: TCP/IP, IPX, Token Ring, Ethernet, NetBEUI WI/FI WEP- WPA-PSK Messaging: Microsoft Exchange 5.5, Exchange 2000, Microsoft Outlook 2003, 2007, Lotus Notes Deployment/Help Desk Software: Ghost, Altiris rapid deployment Remedy 6.3 DameWare, Remedy Monet PROFESSIONAL | | | | |
| Resume: Deskside executive support
Stoughton, MA US
EARNED SKILLS SUMMARY: Antivirus: Symantec, MacAfee, Trend micro • Email support: lotus notes, outlook • Remote access software • Wireless handheld devices • Dell hardware• IBM/Lenovo hardware (IBM ThinkPad T43-T61 and x60 ) • HP hardware• Remote software systems: webex, dameware, SMS 2003, Net-support • OS: win 98 win 2000, Win ME, win XP, win Vista, win2003, Linux (Fedora, and ubuntu) • Active Directory administration• HP printers, Canon printers • MS office• BES administration • ITL trai | | | | |
| Resume: Help Desk Support
Shrewsbury, PA US
Qualification Summary Over 15 years of experience in Desktop and Helpdesk environment, networking hardware and software. Outstanding record of providing direct support to peers, other disciplines, and clients. Experienced at handling personnel and clients in fast paced, high stress environments. Seeks to stay current in the LAN/WAN Microcomputer environment through outside training. IBM and Compaq Certified Employment History 3/2008 to Present Tek Systems Wor | | | | |
| Resume: Technical Support Representative
Freeport, NY US
SUMMARY Managerial and project management experience. I was responsible for working with team members (Analyst, Developers and Database Administrators) to manage and communicate changes to code and to coordinate and publish project roll-out schedules to all involved in that process for various projects. In addition, I was responsible for on going user support for all applications developed by various groups for various departments. As a Local Area Network Administrator and Desktop Support | | | | |
| Resume: F.M.Engineer
Kollam, Kerala IN
Objective To obtain a position as a PC specialist, computer technician, desktop support specialist, assistant system administrator or junior network administrator that utilizes my knowledge of installation, configuration and upgrading of PCs. Profile An experienced Desktop Support Engineer with 4 1/2 years of I.T experience. A good and friendly engineer, who adheres to good customer support whilst meeting with service level agreements and always have good customer facing and inter-pe | | | | |
| Resume: Desktop Support
Burbank, IL US
Objective Pursuing a career position that requires a motivated, dedicated, responsible team player that has extensive experience providing break-fix, support and software troubleshooting, along with the ability to accept responsibility, demonstrate adaptability, and emanate a commitment to excellence. Where as achievements and performance will be recognized, thereby allowing opportunity for growth and development. Experience and Work History Genisource Lockheed-Martin Enterprise Informat | | | | |
| Resume: Desktop support Specialist
San Francisco, CA US
DESKTOP SUPPORT SPECIALIST PROFESSIONAL SUMMARY * Computer Support Specialist with more than 6 years’ experience providing hardware, software, and support using multiple tools and technologies. * Proficient in current and legacy software applications. * Extensive knowledge of all Windows operating. * Demonstrates excellent troubleshooting and analytical abilities. * Adept at utilizing diplomacy and integrity in all situations. * Outstanding interpersonal and communication skills. | | | | |
| Resume: Desktop Support, Help Desk Supervisor
Davenport, FL US
SUMMARY & QUALIFICATIONS Over eleven years of Server, Network, & PC Technical Support including hardware/software installation, repair and maintenance and network administration. A dependable, tenacious and curious problem solver who works hard to support the people and objectives of the organization. A supervisor or manager position for a medium sized organization would provide me with a challenging opportunity to leverage my skills and continue learning. TECHNICAL SKILLS Supporting a | | | | |
| Resume: Help Desk Support
Clearwater, FL US
CAREER SUMMARY Detail-oriented with strong analytical, organizational and problem solving abilities. Excellent written and interpersonal communication skills. Technology-focused with advanced level computer skills (hardware, software, programming). PROFESSIONAL EXPERIENCE Wachovia – Desktop Support Specialist 2004 – 2007 1. Responsible for resolving second level tickets that were escalated by the helpdesk. 1. Inte | | | | |
| Resume: Technical Support Crew
Sunny Isle, FL US
INFORMATION TECHNOLOGY PROFESSIONAL Summary of Qualifications • Over seven years in the Information Technology industry, including support of client/server environments with most experience in client-end workstations • Experienced in delivery of tiered support services to end-users • Managed user support services and help desk support providers • Develop structured support delivery of services using service levels agreements and metrics • In-depth knowledge in troubleshooting common deskto | | | | |
| Resume: Help Desk Support
Houston, TX US
OBJECTIVE To obtain a challenging position in the field of information technology that will offer growth potential within a team oriented organization. SUMMARY OF SKILLS AND QUALIFICATIONS WORK EXPERIENCE 5/2008 - present BigBoy Supply, LTD Houston, TX 77070 Tech Support/Warehouse Inventory (Temporary position) Provide technical support. Organize/Create spreadsheets for inventory and pricing. Hand | | | | |
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